Careers at AIS Infosource

FEATURED JOBS

FEATURED JOBS

Director HR- Human Resources

EXPERIENCE REQUIRED: 15+ Years
NUMBER OF POSITIONS: 1
DEPARTMENT: Human Resources
REPORTS TO: EVP
LOCATION: Gurugram
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Planning, developing, organizing, implementing, directing and evaluating the organization’s human resource function and performance, including the following functions: talent recruiting and acquisition, performance management, learning and development, career planning, rewards, compensation and benefits, employee relations and legal compliance.  These functions also include Employee Wellness and Diversity, Equity and Inclusion.

Developing human resources strategic and operating plans in alignment with company’s strategic, financial and operating plans.  Participation and contribution to the overall company strategies and plans with emphasis on the perspective of the impact on people.

Implementing and continuously improving the programs, policies, practices and processes associated with meeting the strategic and operational people issue of the organization.

Developing, utilizing and communicating meaningful people analytics to drive and shape business decisions and performance management.  Developing and implementing appropriate performance management operating routines.

Identifying, implementing and operating appropriate technical solutions to streamline and improve the effectiveness of talent management.

Managing overall labour costs to realize the highest possible returns from the right levels of investment.  Balancing labour cost management with productivity and risk management, offering alternatives and being able to articulate the trade-offs. 

Leading a small, efficient and effective team of Human Resources professionals to serve multiple sites in the U.S. and India.   

THE PERFECT CANDIDATE WOULD BE:

An experienced leader and human resource executive with experience in services industries.  Experience with financial services, technology and/or back-office operations is highly desired.

An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.

A strategic planner with sound technical skills, analytical ability, good judgment and strong operational focus.

A well-organized and self-directed individual who understands trade-offs and grey areas and balance personal objectives with broader team goals.

An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.

A good educator who is trustworthy and willing to share information and serve as a mentor.

An excellent facilitator who is experienced in resolving conflicts in a way that allows all parties to win and delivers the best outcome for the company.

A decisive individual who possesses a strategic focus as well as an operational, implementation and detail-oriented perspective.

Demonstrate the ability to deal with uncertainty and ambiguity while maintaining a professional demeanor and projecting a positive, optimistic attitude.

Demonstrate past success working within a multinational organization.

Demonstrate strong leadership and people management skills.

Maintain and demonstrate cross cultural awareness.

Be able to interpret and advise employment law codes from different countries.

Be able to assess and analyse learning and development requirements.

Demonstrate prior experience in design, development and implementation of salary administration plans and employee benefit programs.

Demonstrate experience in analysing and re-engineering processes and operations, in formulating policy and developing and implementing new strategies and operational plans.

Demonstrate a high level of interpersonal and communication (mainly verbal) skills, Influence, Persuasion, Listening, Empathy. 

SUPERVISORY RESPONSIBILITIES:
This position have supervisory responsibilities.
LANGUAGE REQUIREMENTS
RequiredEnglishAbility LevelBusiness Fluent
RequiredHindi/GujratiAbility LevelBusiness Fluent
QUALIFICATIONS:

A minimum of 10 years of HR supervisory/leadership experience including multiple years of senior level HR experience in a multi-national company.

Strong business acumen to understand business dynamics and organizational design and impact.

Experience of building a comprehensive HR strategy in a multi-location operation to successfully meet business needs.

Bachelor’s degree required, master’s degree preferred. 

EDUCATION:
Any Bachelor’s/Master’s degree.
LANGUAGE SKILLS:
Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write emails, speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and clients.
MATHEMATICAL SKILLS:
Ability to choose the right mathematical methods or formulas to solve a problem. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals quickly and correctly.
REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATION:
NA
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Hearing and speaking to exchange information in person and on the phone. Seeing to read and write, exchange emails, conduct work, and prepare documents and reports. Minimal to light physical effort is generally required in performing duties in an office environment. This position requires the ability to operate a computer keyboard and standard office equipment at efficient speed. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employees must occasionally be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.
DISCLAIMER:
The information in this job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position and may be changed at the company’s discretion to conform to business needs.
ABOUT THE COMPANY:
AIS is a Texas-based fintech firm committed to lowering operating costs, improving quality and reducing cycle time with back-office automation, highly skilled talent and standardized reporting and analytics solutions. AIS manages the day-to-day work so our clients can focus on growing their business. We review client processes, eliminate non-value adds, and enhance productivity. We build financial and legal technology to automate and optimize workforce performance. We recruit, train, and manage specialized human resources to meet staff augmentation needs. We equip decision makers with deep data sets and forward-thinking analytics so they can make smarter business decisions and create better customer experiences. We serve a variety of industries including banking, automotive finance, credit card, mortgage, insurance and telecommunications.

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AIS offers exciting opportunities to provide innovative solutions that help clients maximize their potential.