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FEATURED JOBS

Program Manager / Sr. Program Manager– Core System Transformation

POSITION TYPE: Contractor
NUMBER OF POSITIONS: 1
DEPARTMENT: Product
REPORTS TO: Managing Director, Consumer Finance
LOCATION: US – Dallas, Houston or India – Gurgaon
AIS is undergoing a system transformation of its core Bankruptcy Servicing system, which will replace our legacy Servicing and Case Management System with a new platform. This new system will serve as the system of record while supporting end-to-end case management and servicing workflows.
We are now in the phase to strategize, plan and execute a full system transition and sunset the legacy system. Transition requires seamless migration of accounts, servicing processes, and users while ensuring data integrity, minimal business disruption, and strong user adoption.
We are seeking an experienced Program Manager – Core System Transformation to lead this critical transition and cutover effort. This individual will:
  1. Drive and execute the transition strategy, ensuring a seamless transition and cutover with minimal disruptions.
  2. Own and manage functional and technical requirements for this transition, ensuring alignment with business processes.
This position requires expertise in system transition planning, stakeholder management, data integrity, and process engineering. The ideal candidate will be responsible for both program execution and shaping the business requirements for a successful full transition and legacy system sunsetting.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

System Conversion Program Management

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Develop and lead a structured system transition plan, including data migration, process transition, and system cutover.

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Ensure data integrity through robust data validation, reconciliation, and quality control processes.

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Align system transition timelines, dependencies, and risk factors across business and technology teams.

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Lead cross-functional teams (Technology, Operations, Client Services, Compliance) to ensure seamless execution.

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Identify and mitigate risks, developing contingency plans to prevent disruptions.

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Establish cutover plans and rollback strategies to safeguard business continuity.

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Provide real-time executive reporting on progress, risks, and mitigation strategies.

SUPERVISORY RESPONSIBILITIES:
This position has supervisory responsibilities.
LANGUAGE REQUIREMENTS
RequiredEnglishAbility LevelBusiness Fluent
RequiredHindi/GujratiAbility LevelBusiness Fluent
QUALIFICATIONS:
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8+ years of experience in program/project management, with a focus on core system transitions, enterprise migrations, or large-scale system implementations.

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Strong technical understanding of data structures, APIs, integrations, and system dependencies.

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Proven expertise in data migration, validation, reconciliation, and data governance.

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Experience leading cutover planning, risk mitigation, and rollback strategies in large-scale system conversions.

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Strong business process reengineering experience, aligning conversion efforts with operational execution and improvements.

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Excellent stakeholder management, working with technical, business, and client-facing teams.

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Strong problem-solving skills, with the ability to anticipate and address transition challenges.

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Expertise in change management and end-user adoption strategies.

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Familiarity with Agile and Waterfall methodologies; experience with Jira, Confluence, or similar tools.

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Outstanding communication skills, with the ability to translate complex technical processes into clear business impact explanations.

PRODUCT OWNERSHIP FOR SYSTEM CONVERSION REQUIREMENTS:
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Own and define system transition requirements, ensuring the new system meets business needs.
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Work closely with engineering, operations, and business stakeholders to document functional and technical specifications needed for transition.
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Define and Optimize process workflows for a post transition Operational execution.
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Develop and drive end-user training, onboarding, and change management plans.
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Gather feedback from users and stakeholders to refine transition strategies and ensure long-term usability.
WHY JOIN US?
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Lead a business-critical system conversion that will redefine how we operate.
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Work in a hybrid role that combines program leadership and product management/ownership, offering unique career growth.
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Collaborate with top-tier talent across technology, business, and operations.
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Competitive pay.
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Potential for a permanent role for candidate that delivers a successful transition.
PREFERRED QUALIFICATIONS:
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Prior experience with Core System Transformation.
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PMP, PRINCE2, or Certified Scrum Product Owner (CSPO) certification.
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Experience with ETL processes, data mapping, and system validation methodologies.
LANGUAGE SKILLS:
Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write emails, speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and clients.
MATHEMATICAL SKILLS:
Ability to choose the right mathematical methods or formulas to solve a problem. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals quickly and correctly.
REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATION:
N/A
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Hearing and speaking to exchange information in person and on the phone. Seeing to read and write, exchange emails, conduct work, and prepare documents and reports. Minimal to light physical effort is generally required in performing duties in an office environment. This position requires the ability to operate a computer keyboard and standard office equipment at efficient speed. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employees must occasionally be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.
DISCLAIMER:
The information in this job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position and may be changed at the company’s discretion to conform to business needs.
ABOUT THE COMPANY:
AIS is a Texas-based fintech firm committed to lowering operating costs, improving quality and reducing cycle time with back-office automation, highly skilled talent and standardized reporting and analytics solutions. AIS manages the day-to-day work so our clients can focus on growing their business. We review client processes, eliminate non-value adds, and enhance productivity. We build financial and legal technology to automate and optimize workforce performance. We recruit, train, and manage specialized human resources to meet staff augmentation needs. We equip decision makers with deep data sets and forward-thinking analytics so they can make smarter business decisions and create better customer experiences. We serve a variety of industries including banking, automotive finance, credit card, mortgage, insurance and telecommunications.
Website – www.aisinfo.com
LinkedIn – https://www.linkedin.com/company/aisinfo/
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