Front Office Executive

EXPERIENCE REQUIRED: 3+ Years

NUMBER OF POSITIONS: 01

DEPARTMENT: Admin

REPORTS TO: Sr. Manager

LOCATION: Vadodara, IN


OVERVIEW

AIS is seeking to hire an experienced Front Office Executive to manage reception and administrative operations while ensuring a professional and welcoming environment. The role includes visitor handling, communication management, vendor coordination, facility maintenance, and employee support services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Guest and Visitor Management: Handle all reception guests and visitors in accordance with company policies, always ensuring a professional and welcoming environment
  • Communication Management: Attend to incoming and outgoing calls, courier handling, and email correspondence, maintaining accuracy and timely responses
  • Office Coordination and Maintenance: Coordinate with building and maintenance teams for the smooth running of common area services, ensuring all services align with contract and SOP standards
  • Vendor and Invoice Management: Verify and process invoices for approved goods and services in compliance with contractual obligations and service quality standards
  • Facility and Repair Management: Plan and track all office repair, maintenance, and preventive care activities, maintaining logs and ensuring adherence to schedules
  • Employee Support and Soft Services: Provide prompt coordination for employee requests related to soft services such as housekeeping, pantry, and maintenance support
  • Administrative Support: Assist HR and admin teams in meeting arrangements, office events, and daily administrative operations to ensure organizational efficiency

SKILLS

  • Proficiency in Microsoft Office and other common office applications
  • Broad understanding of front office management and administrative processes
  • Excellent written and verbal communication in English and Hindi
  • Strong time management, multitasking, and organizational skills

QUALIFICATIONS

  • Bachelor’s degree or equivalent in Business Administration, Hospitality, or related field
  • Certification in customer service or facilities management preferred
  • Willing to work flexible shifts, including night shifts if required
  • Willing to work as per the US Holiday calendar
  • Female Candidates preferred
  • Good grip on language skills - English & Hindi

DISCLAIMER

The information in this job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position and may be changed at the company’s discretion to conform to business needs.

ABOUT THE COMPANY

AIS is a Texas-based fintech firm committed to lowering operating costs, improving quality and reducing cycle time with back-office automation, highly skilled talent and standardized reporting and analytics solutions. AIS manages the day-to-day work so our clients can focus on growing their business. We review client processes, eliminate non-value adds, and enhance productivity. We build financial and legal technology to automate and optimize workforce performance. We recruit, train, and manage specialized human resources to meet staff augmentation needs. We equip decision makers with deep data sets and forward-thinking analytics so they can make smarter business decisions and create better customer experiences. We serve a variety of industries including banking, automotive finance, credit card, mortgage, insurance and telecommunications.