Systems And Network Engineer

EXPERIENCE REQUIRED: 4+ Years

NUMBER OF POSITIONS: 01

DEPARTMENT: Information Technology

REPORTS TO: AVP, IT

LOCATION: Vadodara, IN


OVERVIEW

AIS is seeking to hire an experienced IT Infrastructure professional (4+ years) for a full-time role in Vadodara, responsible for managing servers, virtualization, networking, security, backups, and overall IT operations. The role includes system maintenance, vulnerability remediation, escalation handling, project coordination, POC execution, and infrastructure documentation. Bachelor’s degree in Computer Science preferred, with certifications like CCNA/MCSE as an advantage, along with strong communication, ownership, and shift flexibility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for the maintenance, configuration, and reliable operation of computer systems, network devices, Business Critical servers, Backups and virtualization
  • Experience required with Windows Server operating systems (Windows 2008, Windows 2012, Windows 2016, Windows 2019 and Windows Server 2022) and Windows active directory, DNS, DHCP, Group Policies, and user permissions
  • Install, configure, and maintain Windows/Linux servers and virtual machines (VMware/Hyper-V)
  • Configure and maintain LAN, WAN, VPNs, firewalls, and routers/switches (SonicWall /Cisco, etc)
  • Experience in cloud-based contact centre service like Amazon Connect will be value addition
  • Execute, manage and coordinate projects to serve the organization’s goal
  • Execute POC of proposed Software / hardware tools before go in to the production
  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
  • Escalation handling from Service Desk and NOC team members and some critical escalations from business or Operations users
  • Vulnerability Remediations like mitigation of potential security issues, remediation with patches, configuration changes, etc. and hardening is vital skill required
  • Store, manage, save and recalls of all the critical configurations i.e. Systems Stats data of servers, Configuration backups of Firewalls, SMA and other critical components
  • Documentations and Reporting on demand

SKILLS

  • Must be proactive and possess strong interpersonal, communication, and organizational skills
  • Strong prioritization skills are necessary

QUALIFICATIONS

  • Bachelor’s degree or equivalent in computer science
  • 5 + years of experience in related field
  • Professional certifications like CCNA, CCNP, MCSE will be an added advantage

DISCLAIMER

The information in this job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position and may be changed at the company’s discretion to conform to business needs.

ABOUT THE COMPANY

AIS is a Texas-based fintech firm committed to lowering operating costs, improving quality and reducing cycle time with back-office automation, highly skilled talent and standardized reporting and analytics solutions. AIS manages the day-to-day work so our clients can focus on growing their business. We review client processes, eliminate non-value adds, and enhance productivity. We build financial and legal technology to automate and optimize workforce performance. We recruit, train, and manage specialized human resources to meet staff augmentation needs. We equip decision makers with deep data sets and forward-thinking analytics so they can make smarter business decisions and create better customer experiences. We serve a variety of industries including banking, automotive finance, credit card, mortgage, insurance and telecommunications.