FEATURED JOBS
FEATURED JOBS
JOB TITLE: Sr Systems & Network Engineer
NUMBER OF POSITIONS: 1
DEPARTMENT: IT
REPORTS TO: Director of IT
LOCATION: Irving, TX
The Sr Systems & Network Engineer will participate in the delivery, implementation, and maintenance of system and network solutions to support the continuous operations of AIS and its affiliated companies. From design to operations, this person will be an integral part of the gathering of network requirements, development of planning and design documents, and the implementation of solutions to support company needs. Will be responsible for the performance and availability of server & network services including monitoring, installing, testing, maintaining, troubleshooting, securing server & network equipment and facilities. The Sr Network and Systems Engineer will report to the Director of IT, and will be part of a team of systems and network infrastructure engineers that deliver solutions which are always available. Because we are a multi-national corporation operating around the clock in one place or another, he/she must also be willing to be on-call to provide support and scheduled off-hour maintenance services in a 24×7 environment as necessary.
It is required that this position understands and adheres to all Company policies including but not limited to security, trade secrets and confidentiality of all information.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Experience with migration from internally hosted to colocation and/or cloud services is highly desirable
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Design and deploy functional networks (LAN, WLAN, WAN).
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Experienced in Installation setup and configuration of switches and LAN devices with VLAN routing and switching.
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Experienced in Configuring and installing servers and SANs.
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Expertise in VMWare implementation and maintenance.
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Expertise in SRA implementation and maintenance over VMWare.
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Experience in working with Sonicwall Firewalls and SMA.
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Experience setting up site to site and client server VPN systems.
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Experience working with Microsoft 365, Amazon Web Services EC2.
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Coordinate with OEM vendors like Dell, Cisco, PURE for technical updates, part replacements etc.,
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Understanding of Information Security requirements and documentation.
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Managing the access controls, CCTV and Firefighting systems.
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Monitor network performance and integrity.
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Maintain Data Center operational integrity and ensure reliability of equipment (e.g. regular maintenance and break fix support calls).
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Resolve issues other tiers of support have escalated by troubleshooting cloud and local infrastructure.
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Automate tasks and monitor their effectiveness.
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Mentor team members on technical issues.
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Create, oversee and test security measures (e.g. access authentication and disaster recovery).
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Interact with clients and attend client audits.
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Resolve issues that arise from client audits.
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Communicate with users when needed.
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Maintain technical documentation.
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Support end user laptops, desktops, hardware, and software.
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Initial setup of laptops and desktops prior to turning over to service desk for final setup.
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Suggest improvements to network performance, capacity and scalability.
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Maintain and administer phone systems.
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Monitor, maintain, and ensure facility security (e.g. monitor and maintain camera systems, issue facility access controls badges).
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Physical security checks of facilities.
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Travel to all U.S. offices when required.
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Interact with vendors to procure hardware, software, and licenses.
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Interact with accounting to approve and monitor IT related invoices.
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Respond to and resolve issues found by NOC team.
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Monitor and manage Backup power for Data Centers (e.g. UPS maintenance, ensure generator reliability).
SUPERVISORY RESPONSIBILITIES:
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Communicates job expectations, plan work, monitor and appraise results and establish priorities.
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Ensure employees achieve business goals and agreed development goals.
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Manage direct reports ensure all responsibilities are effectively and successfully completed.
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Conducts performance evaluations that are timely and constructive.
LANGUAGE REQUIREMENTS
| Required | English | Ability Level | Business Fluent |
QUALIFICATIONS:
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10 to 15 years of experience in IT, IT security and physical security.
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Experience in vendor management.
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Technical skills in implementing, troubleshooting repairing and maintaining servers, workstations, firewalls, networks and network equipment.
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Proficient in Windows Server 20XX and Windows X
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Proficient in Microsoft 365 (Word, Excel, Outlook, Teams & SharePoint).
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Strong verbal, written, communication and presentation skills; strong critical thinking and reasoning.
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A self-motivated person with the ability to motivate associates.
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Excellent leadership skills.
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Highly organized, detail-oriented, and project-focused.
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Resourceful, proactive problem solver, possessing excellent communication skills, interpersonal skills, a customer-service mindset, a positive attitude, and the ability to meet project deadlines.
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Will be required to demonstrate strong skills in the areas of technology, automation, communication, innovation, problem-solving, service design, and working within a team to produce results.
EDUCATION:
Technology-related associate’s degree or 5 to 6 years of equivalent training and experience.
LANGUAGE SKILLS:
Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write emails, speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and clients.
MATHEMATICAL SKILLS:
Ability to choose the right mathematical methods or formulas to solve a problem. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals quickly and correctly.
REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATION:
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One or more in the following:
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Microsoft certification
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A+ Certification.
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Network+ Certification
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Security+ Certification
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Hearing and speaking to exchange information in person and on the phone. Seeing to read and write, exchange emails, conduct work, and prepare documents and reports. Minimal to light physical effort is generally required in performing duties in an office environment. This position requires the ability to operate a computer keyboard and standard office equipment at efficient speed. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employees must occasionally be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.
DISCLAIMER:
The information in this job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position and may be changed at the company’s discretion to conform to business needs.
ABOUT THE COMPANY:
AIS is a Texas-based fintech firm committed to lowering operating costs, improving quality and reducing cycle time with back-office automation, highly skilled talent and standardized reporting and analytics solutions. AIS manages the day-to-day work so our clients can focus on growing their business. We review client processes, eliminate non-value adds, and enhance productivity. We build financial and legal technology to automate and optimize workforce performance. We recruit, train, and manage specialized human resources to meet staff augmentation needs. We equip decision makers with deep data sets and forward-thinking analytics so they can make smarter business decisions and create better customer experiences. We serve a variety of industries including banking, automotive finance, credit card, mortgage, insurance and telecommunications.
Website – www.aisinfo.com
LinkedIn – https://www.linkedin.com/company/aisinfo/
ABOUT US
AIS offers exciting opportunities to provide innovative solutions that help clients maximize their potential.